Dell WD19TB Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery)

Good company with good products. Items carefully packed, shipped quickly, authentic, highly recommended seller.

After 3 tries, and a lot of weirdness, finally got this product and it worked as advertised for my needs. Since I have a Dell XPS laptop, I’m kinda stuck with their branded docks in order to avoid having to plug in the supply brick in addition to the dock. It could definitely use a wider variety of port options like some of the other ones recently released by Anker, but at the used cost, this was half that price and provided that important ability to charge my laptop at 130 w. At full price, maybe not the best option for non Dell users, but at the used price, mostly likely more than enough for most folks and at a good value. Be very careful about ordering this used, however, as they are modular upgradeable docks. The block on the side where the plug to your laptop comes out can be replaced and upgraded and it seems some people have decided to take the base module and plug it into the thunderbolt model. This effectively makes it a dock for half the price that doesn’t perform anywhere near as well for my purposes. This would likely be the reason my first attempt to order it garnered me a dock that was perfectly right in every way except the missing thunderbolt port and connector. Be sure to allow for this mistake to occur as I’m not sure Amazon has removed that offending used dock from their inventory completely as someone else reported a similar problem. Super easy to tell as the base model module lacks any kind of port in the upgrade module AND Amazon customer support was great about sending me a new one, even before I was able to put the old one back in the box. Yay!

The docking station works well with the exception that it doesnt allow monitors to be recognized on start up. When the laptop wakes up, rebooted, or started up the monitors are not recognized. I have to unplug the HDMI cable from the back of the monitors and plug back in for them to be recognized. I have now set my sleep mode to 2 hours to avoid having to do this throughout the day. I have bypassed the docking station with a cable and the monitors get recognized as they should. I also have an older docking station at the office that works like it should upon start up.

Summary: The docking station is sleek, low profile, and if you are using a lighter load, this may work well for you. It fails to perform consistently when trying to use the docking station at its full potential (utilizing all the ports). Keyboard consistently cuts out, lags, and tries to correct itself, sometimes repeating the same character over and over. Feedback via sound systems and a fickle power supply to USB Connect devices seems to be the root cause of the issue. These issues did not exist with other docking stations. For the price, you would expect better reliability... For reference, Im plugging in three monitors, 2 27 in, on IPS 1 TN (Both using the 2 DisplayPort), and 1 24 TN Monitor (HDMI), a keyboard, a mouse, and a Studio 192 Audio System. I could plug in a webcam, but its already struggling with this load. With the load described, the audio coming from my audio system is choppy (occasional yet consistent feedback fuzz) and my keyboard randomly turns off and on, none of which ever occurred with other less expensive docking stations (however, those were only running two monitors via DVI and HDMI). Even without the audio interface on, the keyboard issue persists. I am building a pc, so I anticipate to go back to my old docking station for my work laptop and giving this one to my fiancé her desk. She puts far less stress on the docking station, so it works perfectly for her. I, however, am doing music and video production, development and gaming, along with other basic tasks along the way. Im tempted to try another docking station to fit my needs in the meantime, but I think the smart plan is to wait, build my pc, then put a light load on the docking station for my work laptop. Its unfortunate that this docking station did not workout well for me, but at least my fiancé gets a sleek docking station.

This is Dells flagship dock and it cant be used within 10 feet of someone trying to concentrate. Or in the cube next to someone trying to concentrate. Mine sounds like a small jet engine taking off. It is literally louder than my 3d printer. When the PC is asleep, the dock still cycles into high speed fan mode regularly, indicating this was a massive fail writing firmware. No excuse for no fix for this, even if it is only 5% percent of the units. Read up elsewhere, this is commonly reported and never fixed. Get it together Dell!

Does not seem to be designed by people who might actually use it. Most annoying, the thunderbolt cable comes out of the left of the dock and the DELL laptops that I have all have the Thunderbolt port on the left... so no matter what you do, the cable has to wrap around the dock or wrap around the laptop, in which case it is barely long enough. Also, this needs a USB hub to go with it, as it only has 2 USB3.0 ports, one in the front and one in the back. Unless this has changed recently, DELL laptops need driver updates to support Thunderbolt, so this does not work out-of-the-box.

Upon reconnecting and/or restarts, this docking station does not reliably communicate with the Dell devices it was designed for. You may find a pattern of interacting with your device that temporarily resolves this problem, but your pattern may stop working at anytime, and its very likely to stop working upon installing an update (which occurs pretty frequently with the new platforms this was designed for). This is an annoying time-sink that undermines the sense of being able to simply grab-and-go / plug-and-play that many laptop users likely expect when connecting to this docking station. Aside from that unfortunately overshadowing issue, the docking station works well, its stark design is appealing and its ports are sensibly arranged *around* the device, and the build quality is good.

Use this to hook up my Dell XPS to my monitor. Works great, it just gets louder than I thought for normal usage.

WFH from time to time, hook it up with my laptop and 2 screens, keyboard and mouse. Working seamlessly with all my devices, highly recommended!

Mine works great, and I can pump out my laptop to three monitors without issue. But I used to work for a company that uses these, and we had an uncomfortable large number be lemons. When it works it works. Be aware though, this one lets you use three external monitors (you can use two externals and the laptop monitor still), the non-TB versions do not. If you only have two monitors, save yourself the 100 bucks and buy the non-TB. If you want three external monitors, get this one, the non-TB ones wont work at full resolution for the third monitor.