Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Love the size for video calls. Easy to see everyone in the room. Video calls are nice quality. Love it for talking to kids that are far away. Hate that can’t rename Alexa on this device ( grandsons name is Alex - makes it difficult to say his name, also it picks up to many cues from the tv ). Difficult to adjust volume for Alexa. Either too loud or too quiet. Strange as it is fine for video calls. Sometimes it overhears something and makes calls out of the blue. I keep the microphone and camera off and covered unless using. For video calls I would give it five stars. Love it for that.

easy to work with

Works really well for chatting with parents and friends that are far away (esp. during a pandemic it turns out). Auto tracking works well, audio is good during video chats. Using it for listening to music is adequate. Definitely wouldnt consider sound quality for music amazing but is pretty good.

This product was easy to program. If I got stuck on an item, customer service was very helpful to resolve

This product is excellent. We purchased it for an elderly family member at the beginning of the coronavirus pandemic, and it has helped her to feel included in family get togethers. The speaking features make it so she does not have to type on it, which is perfect for those with limited eye sight. It is very large, and the rotating feature makes it easy for people all of levels of technological knowledge. Excellent product

Its a nice one but the apps that you rwad that could be used on it you can at this time

We are having a blast with this. I got to see my grandchildren on Christmas morning. I could see the entire room and nobody had to hold a phone. It zoomed in and out depending on the activity in the room. The kids have used story time and read stories to me while looking like the characters in the story! So fun!

Bought this large portal for my dad and the smaller size for us and each one of our adult children. We absolutely love them! It is almost like being in the same room and we can all be on the call if we choose. It is very easy to set up and use. You can easily add additional people to the call.

I just got the device. Made a few calls, call quality is great! Camera follow is OK but not great (doesnt follow fast enough, or becomes pixelated for a couple of seconds). The worse part is everything else, which is a bummer since the device is huge ad expensive, so I was planning for it to replace my Amazon Echo as well. Main issues: * Audio quality is not that good on high range, and the sub range is much better and stronger, so it feels uneven. * AI is super week. If its the Superframes (screensaver) algorithm of choosing my Facebook pictures, or the quality of the assistant, even lower than the stock Alexa. I hope all this gets better in time. * Lack of applications. Besides Spotify and Facebook watch there isnt anything much there. So bottom line, I with I would have bought the smaller set and use the device to just phone calls.

This has been hands down the best purchase in 2020. My grandmother (96) fell and was moved into a nursing home. Due to Covid restrictions we were not able to visit. Calling her on the phone was difficult, she could not hear us well and was confused easily. I ordered the portal + to stay connected. It was the most amazing feeling to actually see her and talk to her! We had a long conversation and I could literally see her face light up. We have FaceTimed everyday since! She has been able to talk to both of her sons and each grandchild and great grandkids. The touch screen set up made it so easy for her to call me and for her to use. The nurse told me that she used it so often she was “going to wear it out”. I am forever grateful for the portal +. It has been a blessing.