Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

got what I was expecting software, hardware well packed

This laptop was purchased right before Christmas & less than 2 weeks with it it is already having software issues. Please do not waste your time with this laptop, or any Microsoft products that is using Windows 10

I took a while to write this because I wanted to use this laptop a little. I got the 8gb RAM 256gb of space. This is a fine laptop. I find the size to be very nice, I have no troubles with the keyboard (if youre buying from another country youll face the common issues with the specific characters related to the country youre buying from, but like I said, I have no troubles with that). The appearance of the laptop is very elegant and the touchscreen works very good. It only has three ports (one USB standard, the USB-C, and the audio jack, if Im correct), if you need more you have to get the adaptor, I wouldnt mind if there was another USB Standard at least.

My touch screen and face print did not work. My screen would periodically go black with lines. I called support and did as instructed and it still did not fix my issues. This is my first Microsoft laptop, I always go with Apple. I was let down.

Once you take it off Windows 10 S, your left with Windows 10, which turns out to be a version of Windows 10 Home. Theres NO going back to Windows 10 S. Our only option was to purchase Win 10 Pro from the Microsoft Store at $99. Upgrading to Win 10 Pro made the machine useable.

Laptop came as expected, happy with it

The only complaints I have so far are that the keyboard doesnt seem to have a backlight for making being in the dark with it easier, nor does the mouse/finger pad work like normal. I cannot for the life of me figure out if its a user problem or a computer problem. I have had to install a wireless mouse to use for when Im trying to select text to copy or drag and drop or whatever. I have to use the touchscreen if I want to move the windows around. All this because the parts of the finger pad that are supposed function as the right/left clicks do not appear to be working.

I bought one for myself about 18 months ago, and love it so much I decided to buy one for my wife!

Muy buen producto

I love this laptop but the screen is too small. The Mac book air i just purchased the screen is wayyyyy bigger. Too expensive for the small display.