Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

The size and weight of the laptop are great and the performance had been good up until a recent software update. After, the finger print reader would recognize me. I tried resetting it and it stopped working all together and the device said it wasnt installed. Similar thing happened to me with a Suface tablet on the facial recognition. I think Microsoft Hello is very usable does not last long. Still can sign in with PIN but probably going to return because it is a defective product and other things will continue to fail after return window ends.

Lightweight, perfect size, touchscreen, great price!

Didn’t find any accessible information on the free windows 11. There was “NO” mention that you had to buy the software and that it wasn’t included already downloaded. I think people should be aware of that. It was very upsetting because I now have to pay for the software every year!!!

Computer is perfect and its exactly what I wanted for the price I am paying.

I was convinced by Amazon that buying renewed would be beneficial to the world and eco-friendly, so I trusted them and bought a renewed laptop. The laptop itself was great, I actually ended up loving the laptop. Everything worked fine and it seemed like new for the first week give or take... except for the charger. The charger is similar to Apples chargers in the sense that you can put in in any direction and it should still charge. Well, my charger right out of the box was already problematic and I had to angle it just right to get my laptop to charge. Fast forward to last night and my charger just stops working. I tried all the different angles and blowing into it and everything but my laptop will just not charge any more. Returning it ASAP since I literally cannot use it any more. /:

It kept restarting once in few mins.

This computer is really simple for just doing basic Safari search and very small gaming and video chat for schooling. I absolutely recommend this over a MacBook if someone is trying to keep high basic quality and cost effective very low. I will always prefer a MacBook but my brother fell in love with his laptop the 13 inch was perfect do not do the smallest version of those computer it is absolutely not worth the money. the medium and large model this computer is actually worth the money.

I was looking for a laptop that I could use every day for school, and I thought this would be a good choice for the price, but I completely regret it.

Bought it for the Covid-19 period, for my son to take his online classes. He loved the laptop. He still does

The only complaints I have so far are that the keyboard doesnt seem to have a backlight for making being in the dark with it easier, nor does the mouse/finger pad work like normal. I cannot for the life of me figure out if its a user problem or a computer problem. I have had to install a wireless mouse to use for when Im trying to select text to copy or drag and drop or whatever. I have to use the touchscreen if I want to move the windows around. All this because the parts of the finger pad that are supposed function as the right/left clicks do not appear to be working.