Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

No inking support which is pretty pathetic. The cost of the hw for inking is dirt cheap. This thing is thick for its size but has on-board ram. You can upgrade the ssd but they use the 2230 format which is pretty expensive for anything over 512. This is so slow @ 1ghz. All the power options are removed forcing you to o ly be allowed a balanced profile without registry edits. Forced S mode is horrible, they also force you to create a Microsoft account to disable it.

Bought it for the Covid-19 period, for my son to take his online classes. He loved the laptop. He still does

Product was defective. Did not power on at all. There was also no bubble wrap or anything to cushion the device in the box. Now I have to go to UPS to return it. Seller did recommend to contact Microsoft. Microsoft told me to go through the Amazon return process, so I will proceed with that and rather buy the device at bestbuy next time. Will give a better review after I get my money back.

Bought this as a grad gift for my eldest stepdaughter. She is quite satisfied with the purchase, armed and ready for her first year in college in the fall...

Light, sleek, and feels like Brand new (meaning a modern version) for this HP.

Piece of garbage. Flickering screen and charger that wont charge. Sent it back after hours on the phone with Microsoft customer service, only to receive a new device with the exact same issues. They also required a hold for the full amount of the device (about $700) while the new one was being mailed and the original one was being returned. Very frustrating and inconvenient experience.

Clean looking laptop, perfect size and weight:

It is shocking that a big company like Microsoft would sell these duds. I got 2 both stopped working after 3 months. One will not start anymore and I had to get a replacement (it takes 4-6 days to get one by the way) and the other just keeps popping up this annoying network error. There is no documentation out there for fixing it and it seems the tech support people do not have a clear solution. Just guessing. Furthermore they have this S mode which is essentially a suite of Microsoft products and its a bitch to get out of it say to run Chrome as a web browser ... and of course we have apps that need to run on chrome. So now we have to reinstall the windows OS in order to get out of S mode (this was advised after talking with Microsoft support for a couple of hours). So now I have to track down a 15G SD card to put the disc image on and do the reinstall.

I was convinced by Amazon that buying renewed would be beneficial to the world and eco-friendly, so I trusted them and bought a renewed laptop. The laptop itself was great, I actually ended up loving the laptop. Everything worked fine and it seemed like new for the first week give or take... except for the charger. The charger is similar to Apples chargers in the sense that you can put in in any direction and it should still charge. Well, my charger right out of the box was already problematic and I had to angle it just right to get my laptop to charge. Fast forward to last night and my charger just stops working. I tried all the different angles and blowing into it and everything but my laptop will just not charge any more. Returning it ASAP since I literally cannot use it any more. /:

Love my new laptop… I have surface for work and decided to get one for personal items. Nice compact laptop with great features. Fast enough for my daily items.