BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

I was out of town my puppy got about 15 bottles of water from the kitchen (my friend watching her was at work) and opened them all over my sofa and rug. After 2 days my house smelled like mold and I thought Id have to replace both. I wish I wouldve gotten a before pic of my sofa :( Smells gone and its like new clean! Way better than all the other carpet cleaners Ive had..its industrial strength, and dries in like 30 min. The upholstery extension is b@d@$$ too. Huge tank of water so youre not constantly dumping out and filling up.

The suction is so good that it pulls old dirt through the pad even. I installed my own inground pool and never thought I would get the carpets clean from the kids going into the dirt piles from the pool dirt. Well this gets everything out, even the stuff that managed to get through the carpet pad. Amazing wish I bought this years ago.

I was total blown away about how well this shampooer cleans. We are in our early 80s and I was a little worried if I bit off more then I could chew. But then if so Id just call one of the grand kids for help but it was easy to run and did a great job I would recommend this shampooer to anyone

I would have given this a five star review had it not been for the lame directions. With the exception of one wall to wall carpet in my bedroom, the rest of my rugs are rooms sized rugs and I have two dogs - one of which is old and has become incontinent. I have previously rented a rug shampooer from Lowes and after I buy the cleaner it usually costs over $80. After you pay to rent the machine, you still have the hassle of loading in your truck and then have to get it back on time not to mention you dont know what kind of filth it has been used on prior to you using it. As it turns out, the Big Green Machine is the exact same machine I have been renting. At the cost of $400 it more than pays for itself after four uses. Plus, I dont have to spot clean accidents and cringe between rentals thinking about the residual germs and dirt I wasnt able to get up. It really does do a fantastic job. I cannot stress the importance of vacuuming your rug immediately before you use it. I vacuumed my living room rug right before I used it but the bedroom rug had been vacuumed a couple of days earlier so I tried to cut corners and it was a mistake. The hair I couldnt see would collect into nasty wet globs and interfere with the suction of the machine. Even the rug I had vacuumed immediately before shampooing still had hair on it the shampooer pulled up but didnt interfere with its operation. It just goes to show how powerful the cleaning is. But as to the directions.... Since I had used the same machine several times before I was already familiar with the basics. The manual that came with the machine was limited (10 pages) in information. You would think for $400 you would get a little more detailed info. Just about everything I have ever brought will give you bold instructions on what you need to do before you use it the first time. This did but it was only safety instructions to keep from getting electrocuted or injured. The box said it included three trial size bottles of cleaner but I couldnt find them. Instead there was a random piece of packing cardboard in a plastic bag (picture attached) by itself so I assumed it was a factory mistake and that the bottles of cleaner were supposed to have been in that bag. I followed the directions in order and filled the tank with water and cleaning solution, put it on the machine and then put on the dirty water tank as it said on page 4. Page 5 told how to clean your carpet and gave tips. The first tip was to remove the cardboard cutout from the foot. I looked down and saw a little piece of cardboard sticking out from the foot area and pulled it and it came off. My thought process was it must be a small piece of cardboard since it wasnt mentioned in the directions until after it tells you how to fill the tank and put it together to start using and it, plus you cant turn the machine on its side after you fill the tank and, again, it was only mentioned as a TIP. So, after removing the cardboard I started cleaning my rug but after a while I looked at the dirty water tank and the amount of water in the tank didnt seem appropriate to the amount of solution I was applying. I continued to go over and over the rug trying to suck up water and after a good while stopped and looked up troubleshooting. It said check the rollers so I removed the tanks and turned the unit on it side and there was my problem - a LARGE piece of cardboard that stretched from one end of the base of the machine to the other. I would hardly call getting that thing out of there a TIP - It should have been clearly stated as BEFORE USING OR FILLING THE TANK BE SURE TO REMOVE THE BIG A*# PIECE OF CARDBOARD FROM THE FOOT OF THE MACHINE. But at least I had found out the problem and was now able to suck up dirty water. The dirty water tank filled and now it was time to go outside and empty the dirty water. Imagine my amazement - and embarrassment (neighbors were walking by) - when I poured out the water and out came the three bottles of cleaner AND a huge piece of cardboard. I definitely looked like the proverbial dumb blonde. It wasnt until later when I looked at the Whats in the box section that I saw the very last thing mentioned was the cleaner was in the dirty water tank. Who would have thought?! I had made the mistake of looking at the outside of the box to see what was in it and never bothered to look at that part of the manual. Plus, the manual showed pictures of what was inside the box and since I glanced over the pictures, I didnt think I needed to read a description of the very last thing mentioned which was the three bottles of cleaner. My advice to Bissell would to please change your manual and include: BEFORE YOU USE FOR THE FIRST TIME! 1. Turn the unit on its side and remove the large piece of cardboard from the foot of the machine. 2. Open the dirty water tank and remove the three small trial size bottles of cleaner and the large piece of cardboard from the tank. Like I said earlier, the machine works great but I could have been saved a lot of time and aggravation had those two small but important steps been included prominently as BEFORE YOU START items in the manual. But the machine does work great!

We had usually hired professional carpet cleaners for years, twice a year, each visit about the price of this cleaner, just to have the carpets dirty again in a matter of days or weeks. I made an executive decision, said enough, and looked for the machines with the top reviews, regardless of price. This one came out near the top despite not being the most expensive. My wife was skeptical but when she saw the results she was won over. Adapter for upholstery cleaning a big plus. And trial size cleaning solution bottles included makes it easy to use right out of the box. But water does need to be changed after every 20-30 mins (half a large room) of use. Other than that, well worth it!

This was my first carpet and upholstery cleaner purchase. We have mostly tile flooring in our home with carpet in the bedrooms, so I never considered getting a carpet cleaner when we moved in. However, when I started dog sitting for people, I had to reconsider my decision. My home smelled like dogs no matter how often I cleaned and I was tired of it, so I began my search for a good quality carpet/upholstery cleaner. I almost purchase a Hoover steamvac but I was really concerned about the durability of that product. I honestly didnt think it would last very long with frequent use. When I read all the amazing reviews for the BISSELL Big Green I contemplated it for a while before actually making the purchase. I really didnt want to spend so much money but it looked incredibly durable and I wanted something that would last for a good while and work as advertised. Let me say, this product did not disappoint! Ive used big green for a large area rug in my living room, my couches, the carpet in my bedroom, and the upholstery and carpeting in my husbands car. Every time, I was amazed with how much water, dirt and sediment the big green pulled up. What it did for my husbands car (with the hand tool) was especially impressive. We are taking an 8hr road trip with our son and I didnt want to be confined to a filthy car for such a long period of time, so I took it upon myself to give it a deep clean. We have owned this car for 2yrs and have never had it cleaned other than removing the trash and vacuuming it out. The people that owned it before us didnt bother getting cleaned before selling it, so when we purchased it there was also some staining and tons of dog fur. Now most of the dog fur had been long gone before I used the big green, so please keep that in mind. I cleaned all of the seats, top to bottom and then made my way to the carpeting, cleaning underneath the seats to the best of my ability. I probably went over the seats about 3 times before deciding that I was finished for the day. Now, when I went to dump out the water, it was black and there was lots of mud/dirt and rocks at the bottom of the dirty water container. There were even some small clumps of dog fur floating around in there. The interior of the car doesnt look brand new by any means (I will probably need to get a professional detailing service for that) but I am no longer disgusted at the thought of a long road trip in it. It actually smells pretty clean now and looks presentable. So, here are some things I love about the big green: It is an incredibly simple machine. Without the hose attachment, there are only 5 parts including the portion containing the motor. There are two bins, one for dirty water and one for clean, a clear dome shaped lid with a handle to cover the dirty water container, a small plastic, square filter type thing that you dont really need to bother with and then of course, the body, which contains the motor and scrub brushes at the bottom. Literally, all you need to do is add your water and cleaner, stack the bins on top of the body, plug in and turn on and you are ready to clean your carpets. The hose/hand tool attachment is also very easy to use and adds two extra parts. Not too many things to get broken here. The plastic is also very durable (as Ive mentioned before) and seems like itll last for several years. The suction is very strong and easily pulls up embedded dirt and small rocks from your carpet. Even while using the hose and hand tool, it didnt seem like any of the suction was lost. And of course, b/c of the great suction, dry time is minimal. Id say a couple of hrs for carpeting and upholstery, although when I used this to clean my couches, I gave them until overnight before I sat on them. It took the car about 4hrs to dry completely. Regardless of how long the dry time is, this isnt going to leave anything soaking wet. It will be only slightly damp once the water is sucked up. There are a few small things I didnt like about the machine. It is very difficult to maneuver (which was expected). When cleaning carpets, it does tend to spit out clumps of all the stuff it just sucked up. You know its working when you see these gross clumps but they are still annoying to pick up, unless you have someone going behind you to do it. I wish the hand tool had spinning bristles, although Ive heard that you can purchase one for a reasonable price. The last thing I didnt like was that this seemed to be a little too aggressive for my large living room area rug. Its a wool rug and it just seems like there are a lot of extra fibers getting sucked up by the machine, although the spinning bristles fluff my rug back up nicely. I may need to switch to using the hand tool on the rug though, in order to help prolong the life of it. All in all, this is a great product and well worth the money that was spent on it. It is expensive but I do believe that, in most cases, you get what you pay for. You wont regret buying this carpet/upholstery cleaner!

This machine is amazing, the answer to my clean carpet dreams! We have 3 German Shepherds and a Carolina dog in an almost 4,000 sq ft home where the entire upstairs is carpeted. I’m pretty OCD about cleanliness and every since we built this home 2 years ago I’ve been in a constant battle with all this carpet. I’ve been using the Bissell Pro Heat Revolution but was in desperate need for something with more cleaning power. After reading reviews, I decided to make the investment…and I am so thrilled that I did!! Yes this machine is big and heavy, but its a fair trade off for what you get in return. No more going over stains or puppy urine spots 4 and 5 times, this bad boy does the job the first time around. I still pre-treat tougher stains but I haven’t had one yet that this shampooer hasn’t worked on. Best investment I’ve made in a long time!!!

We have lived in our home for 8 years. We have 2 young boys and have had several pets in our home over the years (1 senior who passed, 1 senior who’s still with us, 1 puppy who is now a 6yr old large golden, my husbands new Boston puppy, my parents dog who loved to pee in the hallway who has since passed, and 2 kittens we found outside one of which who uses the litter box and everywhere else too). My dad also lived with us for 7 years and was a mechanic and tracked grease and dirt in from the garage. I have a Bissell pro heat that always left the carpets soaking wet but seemed to do a good job until the stains reappeared weeks later with a vengeance. I received this shampooer yesterday and got to work. I was disappointed while the carpets where still a little damp thinking there was no hope if this didn’t work, but after they dried I was amazed at the difference. The carpets weren’t soaking wet and didn’t take long to dry with a large fan. They look even better in person than in the photos. And smell so much better. I was embarrassed to have people come in the house and see the hallway before. I went over the carpets a second time and honestly the only complaint I have is that is doesn’t get all the way up against the wall so you can see the clear line of where the carpet has been cleaned and where the shampooer can’t reach. I’m currently working on the living room carpets, then will tackle the bedrooms. I gotta say I love this shampooer and I am so glad I bit the bullet and got it. Hopefully we’ll give these carpets a few more years while we get the puppy and kitten fully potty trained and save up for new carpets.

The unit works great.

I have a great Bissell shampooer that is a pet model. Also have the little green machine. The bigger one I have works great but leaves too much water in carpets and rugs. So I bought this model thinking this was a better choice. I’ve used it two days now. It’s very heavy. It’s very hard to maneuver. It doesn’t get up against walls so need to use the little green machine after. It sucks up the water better but not by much. I’m not over saturating! It’s exhausting to use this! My other one is like vacuuming. This is like moving your fridge! Pluses: long cord, long hose. Fairly easy to assemble after filling with water and cleaner. Very easy to clean dirt chambers. I’ll keep it but probably pay someone to use it next time. Think twice! I’m not frail. I have the strength but wasting energy on moving sofas and chairs to expend way too much more on using the shampooer is a deal breaker for me.