BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

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  • B

    Greater than one week

    I wanted to take a moment to write a review, when I never do. This vacuum is an amazing new tool in the arsenal of removing dirt and stains from my near white Berber carpet. I am stickler when it comes to cleaning, have a Hoover deep cleaner, and use a service regularly to clean my carpets. In growing frustration I found the Big Green Bissell and did my research. There are great reviews here which I agree with, and others I do not. Here is my assessment of the unit. CONSTRUCTION: Nicely done compared to others. It is designed for frequent use, that is strong construction, ABS plastic, which does not have fragile parts that can break. The tanks easily load and remove locking together with a stack functionality which is terrific. The handle is sturdy and the unit is not large by carpet cleaner standards. Something I did not see mentioned elsewhere is the side profile of the unit is flat, meaning you can pull the unit along the baseboard of a wall because nothing protrudes (including) the handle to keep it from being tight as possible. The roller design is brilliant for removal and cleaning, it is simple to do. Also there whole vacuum has few small parts and screws exposed meaning on the long term serviceability will be easy and parts replacement easy. I especially like the ease to replace a broken belt. CLEANABILITY: The tanks are easy to remove and clean, easiest I have seen so far. The rollers are just as easy to clean and wipe down the unit. NOISE: Not any louder than my Hoover and not unbearable. It is a carpet cleaner so expect a bit louder than your vacuum. HOW WELL IT CLEANS: I give it 10 out of 10. It outperformed my Hoover and my commercial cleaning service which I swear by. I was truly amazed at how white the carpets are now. I did learn one trick which made it work perfect. Then you push and pull the vacuum, the pull stroke, is the stroke where the brush really digs in, cleans the dirt, and brushes up the pile of the carpet. Provided you do not pull to quick, it will be like an infomercial where your eyes do not believe how clean it comes out. Truly amazing. I did not upload pics, as to be honest I did not plan on writing a review, nor do I usually. STAIN REMOVAL: I had a 4 year old red wine stain and other stains which it all removed without pretreatment – I associate this with the sheer volume of cleaning solution it used. DO NOT LIKES: The vacuum cleaner hose. The hose does not have a swivel connection, and even at nine feet long it becomes a bit much when you are moving around a lot to hold it in the proper position to alight with what you are cleaning. RECOMMENDATION: This is a must buy unit. Well worth the dollars, and it will last for years to come. Incidentally, this unit used with the Pet Hair Eraser vacuum makes for a great team. I gave my Dyson canister after getting this other Bissell vacuum. Lastly there is YouTube video of comparison models and the Big Green and the guy has no clue what he is doing. The funny part is even when the vacuum is not working it still is. The handle must be extended, and the pull of the vacuum correct to get the maximum cleaning effect.

  • Fadi Shamaan

    > 3 day

    Let me begin by saying that I am no expert when it comes to cleaning, but when my carpets reached a point of no return, I knew I needed a miracle. Enter the Bissell Big Green Professional Carpet Cleaner, a heavy-duty machine that promised to transform my dingy floors into a pristine oasis. Little did I know that this experience would turn into a comedy of errors that left me both astonished and laughing uncontrollably. Gather around, my friends, as I recount the tale of The Great Carpet Catastrophe. The Decision: It all started on a gloomy Saturday morning. With a mug of coffee in hand and determination in my heart, I made the bold decision to conquer the daunting task of carpet cleaning. The Bissell Big Green Professional Carpet Cleaner had caught my eye with its stellar reputation and rave reviews, making my choice clear. I headed to the store, feeling like a fearless warrior ready to battle the dust and grime lurking beneath my feet. The Assembly Fiasco: Unpacking the Bissell Big Green was like deciphering an ancient artifact. Every piece seemed to have its own mysterious purpose, and I found myself scratching my head in confusion. As I meticulously followed the instructions, I couldnt help but chuckle at my lack of mechanical prowess. Eventually, after some trial and error (and maybe a few swear words), I managed to assemble the machine. The Battle Begins: Armed with the Bissell Big Green, I approached my carpets with newfound confidence. I pressed the power button, and the machine roared to life. The suction was intense, and I felt like I was wielding a mighty vacuum sword. As I moved across the room, I reveled in the satisfaction of seeing dirt disappear before my eyes. It was a victorious moment, and I couldnt help but let out a triumphant laugh. The Soap Spill Spectacle: Just when I thought I had mastered the art of carpet cleaning, disaster struck. In my enthusiasm, I accidentally knocked over the bottle of soap, causing it to spill across the freshly cleaned carpet. Panic set in as I watched the soapy mess spread like a wildfire. I quickly switched off the machine, but the damage was done. Now I had a clean but incredibly foamy carpet, resembling a giant bubble bath. It was both frustrating and absurdly comical. I couldnt help but burst into laughter, accepting my fate as the clumsy carpet cleaner. The Epic Cleanup: With bubbles covering the carpet, I knew I had to act swiftly. Armed with a bucket and a mop, I dove headfirst into the sea of suds. As I battled the soapy tidal wave, my neighbors must have thought I had lost my mind. But amidst the chaos, a surprising realization hit me - the Bissell Big Green had not only deep-cleaned my carpet but also provided an excellent workout. Scrubbing vigorously, I discovered muscles I never knew existed. I chuckled at the unexpected silver lining while working tirelessly to restore my carpet to its former glory. The Happy Ending: After what felt like an eternity, I finally managed to clean up the soap spill fiasco. The carpet was pristine, the bubbles were gone, and I couldnt help but marvel at the power of the Bissell Big Green. It had transformed my carpets into soft, fresh havens. With a newfound appreciation for the machines capabilities and a heart full of laughter, I declared victory over the great carpet catastrophe. Conclusion: In the end, my experience with the Bissell Big Green Professional Carpet Cleaner was an adventure filled with unexpected twists and turns. From the initial assembly confusion to the soapy spill debacle, it was a journey that kept me on my toes and left me in stitches. Through it all, the Bissell Big Green proved to be a reliable and effective carpet cleaning companion, redeeming itself even after the hilarious mishaps. If youre looking for a machine that can tackle the toughest carpet challenges and provide some comic relief along the way, the Bissell Big Green Professional Carpet Cleaner is undoubtedly the one to choose.

  • Dr.MDDC

    > 3 day

    Did a great job. Will try again next week with the pretreat. Even alone, worked great!

  • Ashley Anderson

    > 3 day

    We have lived in our home for 8 years. We have 2 young boys and have had several pets in our home over the years (1 senior who passed, 1 senior who’s still with us, 1 puppy who is now a 6yr old large golden, my husbands new Boston puppy, my parents dog who loved to pee in the hallway who has since passed, and 2 kittens we found outside one of which who uses the litter box and everywhere else too). My dad also lived with us for 7 years and was a mechanic and tracked grease and dirt in from the garage. I have a Bissell pro heat that always left the carpets soaking wet but seemed to do a good job until the stains reappeared weeks later with a vengeance. I received this shampooer yesterday and got to work. I was disappointed while the carpets where still a little damp thinking there was no hope if this didn’t work, but after they dried I was amazed at the difference. The carpets weren’t soaking wet and didn’t take long to dry with a large fan. They look even better in person than in the photos. And smell so much better. I was embarrassed to have people come in the house and see the hallway before. I went over the carpets a second time and honestly the only complaint I have is that is doesn’t get all the way up against the wall so you can see the clear line of where the carpet has been cleaned and where the shampooer can’t reach. I’m currently working on the living room carpets, then will tackle the bedrooms. I gotta say I love this shampooer and I am so glad I bit the bullet and got it. Hopefully we’ll give these carpets a few more years while we get the puppy and kitten fully potty trained and save up for new carpets.

  • Taarna

    > 3 day

    I am amazed (and disgusted) with what came out of my carpet. I have been buying cheap ones from Walmart for years and they do not hold a candle to the amazing job this carpet shampooer did. Worth every penny.

  • FreebooterFox

    > 3 day

    When we moved into our apartment five years ago, the carpet was brand new. However, between several cats missing the litter box and leaving hairball presents, and a husband who is so accident prone he practically needs a sippy cup, it had gotten so bad that walking around inside made the soles of my feet disgustingly black. I bought a Bissell Spot Bot several years ago to try to curb the problem, but, as the name suggests, its not enough to care for larger areas. Every weekend I would debate renting out a Rug Doctor machine, but at this point the whole apartment needs refreshed and I didnt want to hassle with renting and returning a machine every weekend for the next two months. Instead, I invested into this behemoth, and (at least so far) Im very glad I did. Its very easy to use, easy to clean out, and easy to refill again. It also came with 4 sample bottles of their Professional cleaning formula. One tank full of water uses less than one of those small sample bottles, so your first 4-5 tanks are basically free. The tank is large enough that I can make several soaking, deep-cleaning sweeps over about half of a 10x10 room. A casual refresh of the carpet probably wouldnt even use a full tank. I can clean and refill the machine in about ten minutes, so getting an entire room done doesnt take long at all. Longest part of the whole process has actually been moving furniture around! Photos show one room before and after cleaning, including a section with sticky soda spots, and a section that had a dark gray patch of dirty foot traffic. The suction is great. Making a few suction-only sweeps over a freshly cleaned area leaves the carpet dry enough that its totally air-dried after just a couple of hours. After the carpet has dried, Ill do a quick run over it with the vacuum to fluff up the fibers, and the carpet feels brand new again. It is a relatively heavy machine, and because of the length of the handle its not very useful for right spaces. If youre older or have back/shoulder issues it can be very difficult to use the machine. If youre a couch potato like I am, prepare yourself for a decent workout. It also dont clean flush into corners, so be prepared to get on your hands and knees with the house attachment to scrub at the 1-2 margin along the walls, if those are in need of being cleaned. Be careful not to overspray with the hose onto latex paint, as the cleaner will cause it to bubble and peel. If you have pet urine stains I highly recommend pre-existing treating with Natures Miracle, especially if its soaked through to the foam layer. Between what well save on our security deposit, and what we would have spent in renting a machine, this purchase has already paid for itself about three times over. Ive read some concerning things about the longevity of this machine. After six tanks over three sessions its still like new. Ive bought Bissell products for decades because theyve been sturdy, reliable, and performed well, and its it hope that this machine will do the same, but only time will tell.

  • Li

    31-10-2024

    It got the stains out of my carpet. It definitely works. I did several passes & used double the solution like some of the other reviews said. I added before & after pics.

  • Sidious

    Greater than one week

    It was the best of times. It was the worst of times. The carpets had seen better days of cleanliness. The old Hoover had died under warranty but they no longer make that model. So we had the purchase price in hand but no carpet cleaner. What to do? What to do? WHAT TO DO? Research and buy a different cleaner was the only recourse short of paying a service or renting - both so gauche and demeaning. As a self-made DIY amateur, the best bang for the buck based on good old Google searching and the fantastic fanatic reviews on amazing Amazon, led me to the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. The first drawback I experienced was sticker shock; I had never spent this much on a carpet cleaner before. The old favorite dead one was easily $100 less but alas it was no longer available to me - unrequited. Sticker shock be damned, on with the purchase after weeks of deliberation and ever-so-gentle prodding from my lovely wife. The order was placed. The dice was cast. Would it measure up to expectations? Would the detracting reviews be more correct? The mystery was afoot; only delivery and a test run would provide the answers. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner arrived. I could barely contain my excitement to unpack and test the beast. Unpacking and assembling for use was very simple. To my chagrin, in my zeal to start the test run, I failed to remove the two pieces of cardboard and the bottle of cleaning fluid stored in the recovery tank. The oversight became obvious on the run to the commode to empty the test collection. A bonehead move to be sure. How could I have completed a test run without using the provided fluid, you ask. Simple, I had other cleaning fluid on hand because I wasnt certain any came with the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. Despite the potential of being asked to surrender my MAN card, I admit I DO read instructions and manuals - just not all at once - and definitely not all (obviously) prior to operation. Sure enough, it was in there. So, here is the first bonus and positive point about the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner - it comes with a small bottle of concentrated cleaning fluid - most likely enough for a once-over of several rooms. Other operational observations: The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner delivers as described in most of the positive reviews. It does a good job cleaning the carpet. Dirty carpets will require more passes with it - the dirtier the more passes required - or perhaps more patience than I have in laying down a pre-treatment or applying the solution and waiting a bit before collecting. My carpets dried in good time; I didnt notice any excessive wet or damp spots. I measured the capacity of the dispensing and collection tanks on the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner before use - perhaps a bit overly scientific or some might say anal. Then during use I observed that the collection level was just a little lower than what was dispensed. I am very happy with this. Multiple passes helped pick up water but only to a point. There is a small view port on top where you can observe the fluid collection; when it stops spotting youve picked up about as much as you can. On the negative side, it is a little loud. Im no audiologist but I dont think hearing protection is required. Your significant other will be able to sneak up on you while it is in operation. If you have a weak bladder or queasy bowels, appropriate adult protective garments may be in order. You can yodel, belt out opera, rock, or your favorite nursery rhymes whilst operating and probably not notice how bad or good you really are - but keep in mind that it isnt so loud as to drown out your voice so that others wont notice - they will - and they may comment. If you have thin skin keep this in mind. One must pay attention when seating the dispensing and collection tanks. Only once did I fail to do this. I almost immediately noticed the little observation port wasnt showing any incoming fluid. I stopped and checked - re-seated the tanks and went right back to work. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner is a tad cumbersome to move around but during operation I had no difficulties. During my initial marathon test run cleaning, my my back was negatively influenced - it started to ache. I attribute this to my extended test run time and my propensity to not take breaks. It is also cumbersome to carry up/down stairs for storage. I am an average male. Capet cleaning is my household duty; my wife has not had the opportunity to play with my toy yet. Overall, I LIKE it. Alas, I cannot love the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner as my carpet cleaning heart love will always be with the no-longer-offered Hoover it replaced.

  • Des

    > 3 day

    This was my first carpet and upholstery cleaner purchase. We have mostly tile flooring in our home with carpet in the bedrooms, so I never considered getting a carpet cleaner when we moved in. However, when I started dog sitting for people, I had to reconsider my decision. My home smelled like dogs no matter how often I cleaned and I was tired of it, so I began my search for a good quality carpet/upholstery cleaner. I almost purchase a Hoover steamvac but I was really concerned about the durability of that product. I honestly didnt think it would last very long with frequent use. When I read all the amazing reviews for the BISSELL Big Green I contemplated it for a while before actually making the purchase. I really didnt want to spend so much money but it looked incredibly durable and I wanted something that would last for a good while and work as advertised. Let me say, this product did not disappoint! Ive used big green for a large area rug in my living room, my couches, the carpet in my bedroom, and the upholstery and carpeting in my husbands car. Every time, I was amazed with how much water, dirt and sediment the big green pulled up. What it did for my husbands car (with the hand tool) was especially impressive. We are taking an 8hr road trip with our son and I didnt want to be confined to a filthy car for such a long period of time, so I took it upon myself to give it a deep clean. We have owned this car for 2yrs and have never had it cleaned other than removing the trash and vacuuming it out. The people that owned it before us didnt bother getting cleaned before selling it, so when we purchased it there was also some staining and tons of dog fur. Now most of the dog fur had been long gone before I used the big green, so please keep that in mind. I cleaned all of the seats, top to bottom and then made my way to the carpeting, cleaning underneath the seats to the best of my ability. I probably went over the seats about 3 times before deciding that I was finished for the day. Now, when I went to dump out the water, it was black and there was lots of mud/dirt and rocks at the bottom of the dirty water container. There were even some small clumps of dog fur floating around in there. The interior of the car doesnt look brand new by any means (I will probably need to get a professional detailing service for that) but I am no longer disgusted at the thought of a long road trip in it. It actually smells pretty clean now and looks presentable. So, here are some things I love about the big green: It is an incredibly simple machine. Without the hose attachment, there are only 5 parts including the portion containing the motor. There are two bins, one for dirty water and one for clean, a clear dome shaped lid with a handle to cover the dirty water container, a small plastic, square filter type thing that you dont really need to bother with and then of course, the body, which contains the motor and scrub brushes at the bottom. Literally, all you need to do is add your water and cleaner, stack the bins on top of the body, plug in and turn on and you are ready to clean your carpets. The hose/hand tool attachment is also very easy to use and adds two extra parts. Not too many things to get broken here. The plastic is also very durable (as Ive mentioned before) and seems like itll last for several years. The suction is very strong and easily pulls up embedded dirt and small rocks from your carpet. Even while using the hose and hand tool, it didnt seem like any of the suction was lost. And of course, b/c of the great suction, dry time is minimal. Id say a couple of hrs for carpeting and upholstery, although when I used this to clean my couches, I gave them until overnight before I sat on them. It took the car about 4hrs to dry completely. Regardless of how long the dry time is, this isnt going to leave anything soaking wet. It will be only slightly damp once the water is sucked up. There are a few small things I didnt like about the machine. It is very difficult to maneuver (which was expected). When cleaning carpets, it does tend to spit out clumps of all the stuff it just sucked up. You know its working when you see these gross clumps but they are still annoying to pick up, unless you have someone going behind you to do it. I wish the hand tool had spinning bristles, although Ive heard that you can purchase one for a reasonable price. The last thing I didnt like was that this seemed to be a little too aggressive for my large living room area rug. Its a wool rug and it just seems like there are a lot of extra fibers getting sucked up by the machine, although the spinning bristles fluff my rug back up nicely. I may need to switch to using the hand tool on the rug though, in order to help prolong the life of it. All in all, this is a great product and well worth the money that was spent on it. It is expensive but I do believe that, in most cases, you get what you pay for. You wont regret buying this carpet/upholstery cleaner!

  • LaurieK

    > 3 day

    When I first bought my home, there were some pet stains that the owners could not remove. I did not have time to clean it myself, so I hired a professional cleaning company. Needless to say, I was not impressed. So I rented the Rug Doctor and after several passes, I was able to remove the stain. I continued to rent the Rug Doctor over the years for my carpet cleanings and had been pleased. The last time I used one, I did notice the carpets were somewhat stiff. I am going to attribute this to the fact that I may have used too much cleaning solution. Then spring came around again and I wanted to clean the carpets again. I had stains from drinks, heavy traffic areas and again some pet stains. I own two lovable cats, who sometimes like to leave love spots. I went to my local grocery store to rent the Rug Doctor and they did not have any machines available. I went to several other stores and could not find one. Someone told me to try the Home Depot or Lowes. I went to Lowes and they had the Bissell instead of the Rug Doctor (RD). Never having used one and very unsure that it would perform as well as the RD, I decided to give it a try. First off, I noticed the rental rate was higher due to the deposit required. I loaded it into my car and home I went to give it a try. I am not sure if it is lighter or easier to maneuver than the RD when removing from my car. I followed the simple instructions and off I went cleaning the carpets. One of the things I noticed was the cleaning solution is applied in both the forward and backwards movements. Cleaning was pretty straight forward and exactly as I expected. First mistake I made was dumping the dirty water. I slipped and dropped the dirty water all over the floor. Quick fix, use the vacuum aspect and suck up the water. Another positive I noticed was the filling of the water. No more filling a large bucket and dumping it into a smaller fill slot. You fill the bucket, which removes and add solution, tighten the cap and place it back on the Big Green. No more water saturated lines on the carpet when I pour too fast. Place the empty container that will collect the dirty water on top, secure the latch and off you go. I have read that people are experiencing clumps of dirty hair, etc when using the Big Green. The ONLY times I notice this is when I fail to vacuum my carpets thoroughly first. I also noticed that the suction is somewhat better than my vacuum, so it is picking up cat and human hairs (that vacuum cleaners can and do miss) and depositing them on the carpet. No Problem, just pick them up. As a note I noticed this as well with the RD, so it is NOT a specific problem to the Big Green. You must vacuum before using the cleaner. The other major positive was the drying time using the Big Green. It is MUCH less than the RD. So I purchased this on 6/22/12 and opted for next day delivery. I ordered this mid-morning to mid-afternoon I believe and by 9am the next morning I had my Big Green. Less than 24 hours for shipping! I opened the box, removed a few cardboard packing materials, removed the bottle of solution from the tank, filled it with water and off I went. No more than 15 minutes total from unpacking to cleaning. No assembly required!!!! I am happy with my purchase. If you are familiar with using a RD, the Big Green is similar in size and maneuverability. This is not a small upright vacuum size. For me it seemed to maneuver easier than the RD. It removes stains, leaves your carpets feeling great and dries faster than any other cleaner I am aware of. The Bissell cleaning solutions smell nice and are not over powering. Pros: cleaning capabilities Less drying time Carpets feel soft ease of use Cons: cost, rather expensive but worth the cost for thorough deep cleanings

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