Microsoft Surface Laptop 4 15” Touch-Screen – Intel Core i7 - 32GB - 1TB Solid State Drive - Matte Black

Be careful with amazon on this one. Nowhere did the description call out refurbished. When I got it I already lost 6 mo the of warranty then I noticed on the back there was a sticker stating congrats for giving this item a second try.

The three things that were improved include the processor, battery life, and WiFi reconnection. As a computer nerd, all of these made a difference to me! If you dont like the auto brightness/contrast display adjustment, get Intel and not AMD.

Obviously Microsoft has a group of these laptops floating around, being sold, that are bad. They should be recalled. The battery is bad. It stops being able to charge after a few days. The laptop stopped booting up after two weeks. This was a brand new laptop that died. If you check reviews around the internet, this has happened to a lot of this model

I hardly ever wrote negative reviews, but Id give this zero stars, if I could. I bought the Surface Laptop 4 from Amazon in March 2022. It worked fine for a while (although battery life was terrible from the start). Then it started having all kinds of problems that have made it unusable. Even after a complete reinstall of Windows 10 and resetting both Pin and p-word, it wont recognize either to sign in. To make matters worse, when I reinstalled the OS from the local drive, it replaced Windows 10 Pro with Windows 10 Home. And Microsoft wanted to charge me to reinstall software I had previously paid for. Im kicking myself for switching to this thing after many years of buying reliable Lenovo ThinkPads. Im so displeased with Microsoft at this point that I will likely switch to Apple, something I never thought Id do.

Light, slick and just perfect.

The size and thinness are just exactly what I needed. Handy and pack with Windows 10 Home edition but was able to upgrade the OS to Windows 11 Home Edition for free. Overall, this machine is not only a work of art but was built to perfection.

I got the 15-inch Ryzen 7 version in grey metal. Ive had the SP2, SL2, SL3, and now this SL4. Its the best Surface yet! Its got better battery life and better thermal performance than my intel-based SL3.

Arrived in excellent condition and works as well as was originally expected.

One of the best computers that I’ve ever had

I bought this product to replace my old Lenovo Thinkpad to write my doctoral dissertation.