Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

So very easy to set up and enjoy!

I love it but all the ads say 11 hrs of battery life and I only get five. Otherwise amazing computer.

Im a total gadget nut and have a collection of laptops going back several years. This is by far the most compact and portable Ive ever had. Its also the smallest in terms of screen real-estate and the shrunken keyboard takes some getting used to. But overall Ive had a great experience with it so far.

I cant even tell you how much I love this laptop! Ive never really been a laptop person--Im probably one of the last holdout still mostly using desktop computers. But Ive been starting to crave the convenience of a laptop, and so I was very happy to get to test this one.

The best laptop ever

I bought the laptop for my wifes job. She uses for regular excel and word documents. The laptop frezzes constantly and need restart. Terrible product.

Best laptop Ive ever had!

Beware of the Magnetic connection power cord connection. It failed within a couple of months. Customer service was very slow to resolve my problem, I had to purchase a cord to use for the 3 months of waiting for their replacement. Incidentally the purchased power cord magnetic connections also failed. Now, several months later, my computer just went out of the one year warranty by 11days and it is on the way to my company IT people because it appears the touchscreen has failed. My first and last Microsoft laptop purchase.

I have the Surface laptop 2 and when I found out they fixed all my issues I had with it in the 3... I was hyped..