Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

Battery life and screen quality both terrific.

Laptop was dead in the box. Charged for hours never turned on. Ridiculous.

I got this laptop for a great price. It arrived on time and was as described. I was a little worried about the color because I was told by someone who had bought one that it was more pink that sand color, but it wasnt as pink as they made it out to be.

Apart from its beautiful design, build quality and great keyboard, there’s nothing good about this laptop which every user expect. 11.5 hrs battery life is a clear LIE from microsoft. Mine doesn’t even last 4 hrs. As per testing purpose, I only watched netflix once and it lasted only 4.75 hrs at 50% brightness!!! I have already got one replacement within first 3 month of use and still the results are almost same. Add couple hundreds more to your budget and get a thinkpad.

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

I purchased this machine because I recently purchased several Native Instruments plugins for use with my application copy of Fruity Loops. My old computer was struggling to even eek out a full measure without crackling or stuttering, so it was time.

Ive used Microsoft computers for many years, and bought my first Surface Laptop in 2017 and absolutely loved it. It was used daily for work (from home) and while I took great care of it, I put it through a lot of use and it held up wonderfully. By mid 2020, it had started randomly turning off and freezing up so often that it was a problem, so I decided to buy a newer Surface Laptop and retire the old one.

I have the Surface laptop 2 and when I found out they fixed all my issues I had with it in the 3... I was hyped..

Love this product. I got it in Matte Black, and I was expecting much worse for the finger print issue. This is very light and doesn’t bother me.

Absolute worst laptop I have ever owned. I have had to send it back to Microsoft and get a replacement TWICE because it just did not work properly at all. I would not recommend this laptop unless you want to be on the phone with the Microsoft support team for the rest of your life!!