Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

Ive had the MS Surface Laptop 3 for three months now. There are some things I love about it, particularly how fast it starts up, but Ive also experienced a range of issues that I wouldnt expect for a laptop of this price. Most notably, the screen has uneven lighting (most noticeable when looking at an all white background) and the audio and video are frequently out of sync. For these reasons I wouldnt recommend this model laptop.

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

Microsoft - you do the software without bugs - thats hard enough for you. Let the hardware people do hardware.

Ive owned the Surface Pro 1 and Surface Pro 3. I saw Microsoft was coming out with more laptop-esque machines but always thought Id stick with the Pro line forever. However one gripe I had about the Pro series was screen tilt, especially when trying to video chat. Unlike traditional laptops, you cant tilt the screen forward, which makes for awkward angles when video chatting or watching movies, etc. I decided to go with Surface Laptop and I wont be going back! I love this computer. Screen size is awesome and display is clear. Touch is sensitive and responsive. Keyboard is comfortable. And the machine it self is gorgeous. Just buy it!

Battery life is lousy. Started flickering for no reason, cannot return because the shipping would cost more than the product. Microsoft wont be responsible if you are outside of the US

6+ month on Surface Laptop after being a MacBook Air user since 2011. It works great, looks prettier than Apple products. I havent had any issues (knock on wood!) with screen or battery as some other users experienced, so cant comment on that.

This was a gift for my wife who adores it.

Thank you for the quick delivery and the perfect product.

Weve been using the Surface laptop for a few weeks now and it has been a solid performer. The design aesthetics are very modern, with a sleek sandstone outer shell and an extremely slender profile. The laptop weight is light and it fits extremely easily into any carry case designed to hold a 13.5 screen device. One thing youll notice is there are very few ports: this is great for style but you may feel limited by the one USB connection, so something to be aware of. The power cord connects flush to the body with a magnetic click.

My wife was in the market for a new laptop for school. This seemed like the best option and indeed it has been amazing. It is super fast to boot, the windows face recognition works great and it is not filled with bloatware. It is not built for games, but it is an amazing laptop for productivity and the specs with an i7, 16gb of memory and the option to change the NvMe storage it will last us for years to come!