Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

Laptop returned, it did not work properly. It kept turning on and off. I reordered another one.

The laptop is beautiful to look at and real performant whrn using it. Sure it gets some fingerprints, but I dont mind that too much. The laptop is really responsive, beautiful 15 inch monitor with vibrant color makes it feel like a luxurious laptop. Easy to open, lightweight, super thin, I can go on and on about its looks.

Battery life is lousy. Started flickering for no reason, cannot return because the shipping would cost more than the product. Microsoft wont be responsible if you are outside of the US

This new Surface Laptop 3 is really nice. Very light weight and comes with a solid state drive for even more quick access to files.

I really love this so much! The laptop is awesome! Battery is great and long lasting to me. The design is pretty and modern. Slim laptop, perfect weight. The screen is very HD. When UPS delivered they made sure to get my signature. This laptop costed me A LOT of money, but worth every of it!

Great laptop

Apart from its beautiful design, build quality and great keyboard, there’s nothing good about this laptop which every user expect. 11.5 hrs battery life is a clear LIE from microsoft. Mine doesn’t even last 4 hrs. As per testing purpose, I only watched netflix once and it lasted only 4.75 hrs at 50% brightness!!! I have already got one replacement within first 3 month of use and still the results are almost same. Add couple hundreds more to your budget and get a thinkpad.

I cant even tell you how much I love this laptop! Ive never really been a laptop person--Im probably one of the last holdout still mostly using desktop computers. But Ive been starting to crave the convenience of a laptop, and so I was very happy to get to test this one.

This laptop is what Ive been looking for. If you are looking at a laptop like this, you should be the user that is looking for productivity with office style apps, internet usage, email, developer, etc. This screen aspect ratio is bar-none superior for those use cases, ESPECIALLY at this resolution. You can side by side to Adobe pages and get the full page on each in perfect ratio. So pleasing coming from 16x9 on my previous laptop. Im surprised at how pleasing it is to open this with one hand as well. Its just been designed with care for that use case. Premium luxury device. Having great results with battery life as well.