HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

I ordered a HP 15-1036, what they sent me was a HP 15 -1059MS. Which I guess was an upgrade being that I had more ram and a touchscreen. More ram was great, and I guess the touchscreen was good too but being that I’m clumsy I would tend to touch the screen while using this keyboard which would mess things up, Which is no big deal being that’s not HP’s fault. I had had the computer only for five months when it went belly up and stop working. I had a bios update recently but the computer just stopped working. The Caplock LED kept flashing a code, three long flashes and too short. I called phone support, and honestly they were great but they were not able to resolve my problems. The phone support suspect that my issues might have been Bios related. So I was forced to send it in for warranty work. Now I have to wait 2 to 3 months for turnaround time, which is frustrating because I recently had a stroke and I depended on the computer for paying bills and ordering meds. I also depending on that machine for music and entertainment being that I was forced to retire. Anyways it’s frustrating to be without my computer. I must say however that the screen and the picture on the screen was superior to anything I’ve ever owned. I really enjoyed the computer but I’m not happy that it went belly up after only five months I don’t know if it was Microsoft for faulty bios, or equipment failure on HP end. I expected much more out of HP honestly and I’m very frustrated.

This laptop is perfect for home / family use! Programs operate quickly, battery lasts a decent amount of time, and it is easy to use and start up.

I got it early and been on it since it arrived and very satisfied

Already the computer cannot read the hard drive. Great disappointment

Ive only had my laptop for 5 months and Ive had problems getting it to power on multiple times.

I liked the laptop was easy to set up. Did not like the default browser and had to install the one I wanted to use.

Computer is fast and easy to use. Nice screen, and the setup process is simple.

I was very disappointed to find that there was no CD drive. For the money, I feel thats a drawback

works great, pretty fast and battery lasts a while.

I couldnt get it open because I didnt follow instructions. I returned it in order to get a different one. Also, didnt want a touch screen; I wanted to use a mouse.