Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

I have had this PC for four days now and it sits here with the “Blue screen of death” on the screen. A very long sad story, but I will greatly condense. Day one - I followed on screen prompts including doing a system restore where I had to reload all programs. Day two - After about an hour on phone with Amazon tech support, which elevated all the way up to “Check to be sure the USB cables are plugged in”, I was actually connected to a Dell Alienware Aurora Tech who stated that they were well aware of my problem and he knew how to fix it. After several hours of remote access and upgrades, he went away and the Blue Screen came back. Day three - Dell service tech would not respond to my email asking for help. I called the extended warranty group, and after reading him the actual details of the warranty, he connected me to another tech. After several hours of remote access, he went away and the Blue Screen came back. Day four - I email both techs and get no response. I called warranty company and this time the contact person did not want to help me beyond telling me to send it back. After I read the warranty to him two or three times, he transferred me to a medical facility. I called Amazon and asked that a replacement be sent and I would verify it worked before returning the first PC. Delivery is one week. Nothing takes Amazon a week. Tonight I finally get a reply from Dell tech wanting to know what day and time would be good to work on the PC. I replied that I had asked Amazon for a replacement. The extended warranty may be a good thing, but all the help it says they will extend during installation is mostly words on a piece of paper. I will update this review when something happens. I have purchased several Dell computers, never having this much trouble. UPDATE: I received the replacement R14 per Amazon’s promise date. I loaded the same programs I had loaded on the faulty R14 and it has been running over the weekend as a new Dell should.

I bought this PC (RTX 3080, Liquid Water Cooled Ryzen 9 5900, 32gb Ram) specifically for gaming and I have Zero regrets! Prior to this, I have only ever gamed on console, including next gen. I am completely blown away! Games run like butter in ultra graphics! Its SO MUCH BETTER THAN CONSOLE!! I am SOOO impressed with this Beast! If youre looking to get one, Id highly advise you to get it! You too will regret Nothing!

Doesn’t get the FPS that it supposed to get.

The reason Im giving this one star is that when one buys a $2600 computer, one expects it to work without getting blue screen errors within the first week. I started receiving BSOD errors while I was away from my computer (no games were running) on a regular basis within the first few days of using this computer. I did a fresh install of windows 10 (downgraded from 11). The computer seems a lot more responsive on first reboot with a fresh windows 10. The alienware control center is ABSOLUTE JUNK SOFTWARE. You will experience this yourself. You only need it to control lights, you can still overclock from the BIOS. I recommend never installing any dell/alienware software if you can help it. I will know in a few days if the BSOD issue is resolved with the fresh windows10 install and no dell junk software. If you buy this PC, expect to have to do some work to make it run properly, even though you shouldnt need to do this at this price point. Update: I have not gotten any BSOD in at least a week since installing win10 and removing dell junk Updating this to 3 stars. Minus 2 stars for Dell junk messing up an otherwise great computer

It looks amazing and so far works amazing too! Great upgrade to my 7 year old Dell!

Ive had several gaming laptops from Lenova and Acer and was excited to see the power of a Alienware desktop. Too bad Alienware is partnered with Dell. Beautiful design and the hardware and specs seems high end but a hour after getting set up with steam and game pass, Dell sent a software update. The audio for the games wasnt working so the update was mandatory. Almost immediately after the update, the computer went into a perpetual loop between a blue screen of death restarting itself and the Alienware logo. It was impossible to boot even into safe recovery mode no matter what. I spent a whole day working with Dell techs, who didnt know much more than me, I created several live flashdrive with windows updates and recovery systems on it to no avail. Ive worked around computers for over 15 years and have never seen anything of the sort. Dell literally bricked my desktop with their update.

It was better than expected. I use it for gaming.

this has been an amazing PC since i got it, i had a little issue with Windows 11 but was able to fix that by jumping back down to windows 10. Overall, everything i throw at this thing has worked with no issues at all. I mainly play GTA RP, COD, Fortnite and right now i picked up sea of thieves. I play on high settings and get around 90-120 FPS. I do think the ram could be upgraded a little bit and would look into getting 32GBs right away.

This computer was alright at first but slowly started to just lose it investment as time and days gone on. One week the system just had the light stop working on the alian head button and then a second week and the ring around the system just stopped, now I am left with just the fan light so it lost is uniqueness in a few weeks lastly I suffered a blue screen on using discord or sharing screen(which for the money invested I should not see this so early) it frame dipped alot and froze on alot of moments in games like resident evil 5(old game and yet the frames dropped to 0 for 5 secs or freeze on moments like healing) phasmophobia on random moments(worst on ghost encounters) and finally on save cats in monster hunter storys 2 (specifically when it zooms in when you interact with it and it just freeze and drop to zero for 2 seconds or crash entirely) These just to name a few of the games I seen this problem occurred. Overall maybe my computer was just one of the bad eggs. Returning it but just be mindful when buying this. Its capable but strangely felt I got the bad end. Customer support helped but no solution in the end. they was nice and worked with me as far as we can together. Since it dident show signs of program errors that they could figure out. I am not tech savvy too much on the parts on the inside so I dident wanna mess with anything. Returning it and trying Again on a different product.

Really nice gaming PC for my son. He says it plays all the new high powered games out there today