2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

Great value.

Clear screen. Great speed. Great value for money. For school.

Beware

All the material and descriptive information about this product speaks to having Window 10 Home version. When it arrived, it had Windows 10S. Very annoying considering the time it took to find the product that I thought supplied the features we wanted which especially included 10 Home.

Problems started about 1 month after purchase. 1day after return date,of course!!! Freezes every 5 minutes or so. Tech support,NO help so far. Also had trouble getting it to charge. Had to get tech support twice. Big mistake!!!

I had to contact HP Tech support to get out of Window S mode. It had me limited to Microsoft store and was charging me to down load apps like Google Chrome. The tech guy told me that the Microsoft store gives me added protection and once opted out I will need to buy virus protection. I told him that Google Chrome already comes with virus protection. Once I down loaded Chrome, I couldnt down load apps from Chrome to the computer. I guess Chrome and Windows are now separated, but Chrome has more free apps and Microsoft makes you pay for apps. Look, all of these computers are basically the same being Chrome the largest provider for apps you dig? Might as well get yourself a Chrome book. I might end up returning this laptop because it seems like my budget Acer Chrome book preforms better. I bought this HP laptop for future remote work because it has windows 10 and a SSD card. If an employer wants me to download a job app for remote work Ill probably have to do it through a Windows system. Ill be able to down load it using Window 10 Home. The laptop is sluggish and keeps asking me about page translation to English or Spanish. Sometimes the page just shrinks without me clearing the screen. I will give an update later, but its important for your laptop to be unlocked. Im a truck driver preparing to leave that career for remote work, or until these carriers start paying big money. UPDATE: Im returning the Laptop back for Windows 10 Home, further it crashed. Im looking for something else.

Gift for Granddaughter. Seems content with it.

I use a Mac computer as my home computer and love it; but I needed a medical program that would work only on a PC and was told to purchase this particular one. I ordered two computers, one for a friend who needed the same program and received the computers just before Thanksgiving. I wasut was packing to move, so I didnt use it until after Christmas and for only the one program, which I have used about 8 times. Two days ago, I tried to open the program, and it wouldnt open. I have spent several hours trying to solve the problem, but a computer tech told me it was a problem with my computer since it wouldnt open any programs. Unfortunately, the warranty only was for a couple of months and expired ten days ago.

I bought 2 laptops and they work perfectly there awesome the packaging was great. And very fast shipping the most important thing my daughters love them.

PROS: Its a nice laptop, fast for the money, touch screen, track pad, enough memory for the kids homework.