2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

will use this everyday and enjoy doing so

Did not like Windows S. Battery life not mentioned in specs and only about 5 or 6 hours.

Disappointed that it is not Windows Home as advertised. It is Windows 10 S. Otherwise, just what we wanted and it works fine.

Ive been battling this computer for a month now. Customer service has failed with HP. They dont call back and they dont seem to have any solution other than sending back at my cost. I am in zoom classes for college and I cant afford to be without a computer. You would think that in the current world situation that they could be a little more accomodating. I have done all that I can do. I have finally determined that it is a memory module problem. If you find a company that can help you, I would suggest you go with them and not hp.

This is a very nice laptop and the price are great.

We’ve only had the laptop up and running for 2 days, but so far it’s running great. We switched out of “s” mode with no trouble so we could use it with my daughter’s virtual schooling.

I purchased this computer on December 7, 2020 and its 7/7/22 now. The hard drive crashed and does not work. I havent even owned the computer for 2 years and its dead. Its a good thing my daughter doesnt need it for school anymore.

Ive wasted time and money on this product as well as with numerous people at hp’s customer service group. Id be unlikely to buy another hp product. I’m hoping that I just got bad luck and most of you are having a better experience.

I see lots of posts complaining it comes with Windows 10S Home and not Windows 10 Home, but its an easy switch. Searching the settings allows you to switch versions and download any app you need. The SSD makes for a super-fast boot. The size does limit the amount you can put on that but an external drive or even an SD card will help with that. Its even good enough to upgrade to Windows 11! One drawback is when doing heavy graphic or file conversion it does slow down and get hot, the core temp peeks around 90C.

I have has to reinstall the operating system twice in the last six months. I told HP Support I wanted a new one and they said no, I had to go through Amazon and that they would not replace. Im so disgusted.