2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver

It worked well and I loved it for 3 months and then out of nowhere it started crashing with hard drive not installed errors. Also constantly deadlocked/completely froze when trying to fix, requiring it to be forced to shutdown by holding the power. Eventually, I could not restart it and it gave light signals indicating a problem with the CPU. Complete waste of money. The price for the hardware was the selling point, but it was too good to be true.

The description says Windows 10 Pro, but I got it with Windows 10 Home. :-/

UNA VEZ QUE SE RECALENTÓ YA NO SE LA PODÍA USAR. TUVE QUE ESPERAR MUCHO TIEMPO HASTA PODER VOLVER A USARLA. DESPUÉS INVESTIGUÉ EN INTERNET QUE ESE MODELO TIENE PROBLEMAS TÉRMICOS DESDE 2015 Y QUE LAS NUEVAS VERSIONES DEL MODELO NO HAN RESUELTO ESOS PROBLEMAS DE CALOR. POR ESO ME DÍ CUENTA QUE SI LA GUARDABA MIS PROBLEMAS SERÍAN MAYORES. TODO EL RESTO ESTABA OK, MUY LINDA, ETC. PERO LA FALLA ERA FATAL.

The hardware is among the best available and the build quality is amazing. Thats the nice things. The frustrations have been firmware / driver support. Dell has add on drivers for audio, power management, wireless, etc. Many of their competitors due the same, but I havent been able to use windows default drivers to supplant them and the crash rate for some of them is outstanding. Pair that with bi-monthly firmware updates that I suspect are the cause of many bugs (machine has been failing to resume from sleep off and on for over 3 months) and you basically ruin the pros. Previously I had a 16 GB memory rig that caused me to kill and load VMs constantly. More cores + memory should have been a significant time savings, but instead all of the time saved and then some has been spent with Dell support or trying to troubleshoot machines myself. If the end user is not tech savvy, I would expect these frustrations to be compounded several times over.

Reported to ship with Windows 10. It comes with Windows 10 Pro pre-installed. The computer crashed after installing some updates which failed, so I ran a system restore, which also failed. The built-in OS recovery tools all failed. Downloaded the USB OS Support Assist / Recovery tool from Dell official website and it installs W10 Home, not Pro. Spent 2 hours on the phone with Dell support, Dell claims this is because this is an unofficial 3rd party seller and the description is incorrect. They are unwilling to provide an upgrade back to W10 Pro, which the machine shipped with, because in their support database it is listed as a W10 Home machine. Buyer beware. Like the computer otherwise.

EVERYTHING!!!!

After 6 months the motherboard died on my laptop. Dell replaced and less than a week later it is back to being a brick. Not exactly what I would expect from a $2500 laptop.

Simple the best laptop I have owned - working in the tech industry I wanted a powerful laptop with GPU but light weight. The performance is amazing and I am getting 6 hours from the battery.

The computer itself and its internals works. V Good 4k monitor. However it is totally unusable without a separate mouse and keyboard and if I have access to those I will use my gaming PC with its twin 27 4K Dell monitors. The keyboard and trackpad are simply unusable. Nontravel on the keys and thentrackpadsimplyn doesnt work. It took meb10 minutesntontgryahdntypenthisnsentence. If this is what you want your emails to look like buy this computer.

WORST EXPERIENCE EVER. I SHOULD HAVE LISTENED TO EVERYONE WHO TOLD ME TO BUY AN HP. THIS COMPUTER OUT OF THE BOX WAS SLOW AND FELT LIKE IT WAS INFECTED WITH A VIRUS. I HAVE BEEN IN INFORMATION TECHNOLOGY MY WHOLE LIFE SO I CAN INTELLIGENTLY GIVE DELL AN F- DELL SUPPORT WAS HORRIBLE. SAID I NEEDED TO BUY A SOFTWARE WARRANTY FOR A BRAND NEW COMPUTER. DO-NOT-BUY-THIS COMPUTER!!!!!!!! I GUESS I AM OFF THE PC GEEKS AT BEST BUY TO GET MY BRAND. EW LAPTOP FIXED. THANKS DELL.