Reading the reviews before purchasing this product, I knew what I could expect. Other comments saying they had a dead pixel on their screens was the least of my concern. I have one and it’s not that obtrusive but I wish they would do more quality control on their products. If you have little money to spend on a 1080p, 240hz monitor, this is a great option. But be warned that this monitor has a lot of problems.

So I have had this monitor about 8 months now. Its been great but running into a little issue where the monitor randomly shuts off for a second and comes back on. Everything is as advertised, 240hz, picture quality is nice but takes a lot of tweaking. The overall build it nice as well. Will update with how the RMA process goes. **Update So the RMA process wasnt terrible. I filled out their form online which then sent an automated email back. From there it said give them 24-48 hours to respond. Once they did they asked me a lot of the information that was already in the form I filled out, what was wrong with the monitor, and for some pictures. I did all that and they after a day or two sent back the RMA. I wasnt able to get it back right away but they were kind enough to extend the RMA another 30 days. I ended up needing to pay for shipping (they give you an option to buy a 15$ shipping label from them) and I had to package it all up. They were going to hold me responsible for any poor shipping and if it was damaged during shipping they would hold me responsible for that as well. So I got a small TV packing box and shipped it. They said once they received it it would take 5-20 business days to evaluate it. If they had found that the damage was caused by me they would charge me the cost to repair it plus labor. If the damage was under warranty they would take care of it. So about18 business days later I did receive the monitor back. It appears to be in working condition and from what I can tell at the moment the issue has gone away. There was nothing with the monitor stating why it wasnt working or what work they did. That information would have been nice to have as now I am guessing what they did. I am not 100% certain if they just replaced my monitor with a new one or just repaired it. The settings seemed all the same as what I had so I believe they repaired it. Feedback - Wish the RMA process was a little more user friendly. Doesnt make sense to make me fill out a form just to have me rewrite all the information all over again. Would have been nice to have not been charged shipping on an RMA issue. I dont mind even paying it up front but it would have been nice to have been refunded. I understand its only 15$ but it was a warranty problem to begin with and its the principle of the matter. Would be nice to know what actually was done to the monitor. Some kind of communication stating what was done to fix the monitor would be great. Overall I still like the monitor and the RMA process wasnt terrible. Could be improved for sure but they did take care of things. If the monitor has the same issue again I will update this review. I am bumping this review up to 4 star as I still do believe this product is good and the company did take care of things.

I dont really dislike anything about this monitor really it does everything it and it looks very nice with HDR on

Really good monitor, come with a display port cable and thats really usefull to me because with a hdmi cable u dont get the 240 hz,

Really nice quality. Multiple settings. Came ready to go. No flaws or negative feedback. Will definitely buy another.

yea I just love this best investment ever

Amazing monitor!! The price to performance is just unreal! 180hz of screen refresh rate for at the time I bought this monitor ($279) is just crazy good value. I came from a 60hz monitor and I do not like Vsync and the input lag it brings so Ive played with it off but the screen tear would sometimes be annoying and blur my line of sight in FPS games and I couldnt really find any information about whether a high refresh rate monitor would eliminate the tearing people would experience while running Vsync off and no Gsync/Freesync so that they can achieve maximal input response in competitive gaming situations. Well I have some good news!!! This monitor allows you to play games with NO VSYNC/GSYNC/FREESYNC while virtually eliminating lets say 99% of all screen tearing caused by no Vsync due to the raw processing power at which the monitor updates(180HZ)!The monitor processes it fast enough to almost entirely eliminate it.( any screen tearing effect you see if you even see it is virtually non existent!) So yes a high refresh monitor is necessary for those who want clarity, no screen tearing and the benefit of the lowest input lag all while being able to see your targets clear as day. If you want picture perfection with very little input lag you can also opt to use G sync Or Freesync on this monitor if so you wish! (With this powerful of a monitor I recommend Vsync off since you benefit with the least amount of input lag with nearly the same picture quality when it comes to screen tearing) Side note!!! If you are buying this for Xbox Series X I was not able to figure out how to run 1440p 120hz even when trying various video settings on both the monitor and Xbox Series X. There may be a work around or something Ive missed but Ive tried nearly every option I could find/think of and my Xbox would only do 1080P@120hz. For a PC this monitor has no issues and 180Hz shows up just fine!

I wish I would have researched Viotek and their BBB and consumer rating before I purchased this. I will never buy another Viotek product again. The worst customer service I’ve ever received. Their monitor died after 33 days and when I sent it back it took a few weeks longer than they told me. I accepted that but once they decided to replace the whole unit I found out that even thought their warranty only specifies parts as “refurbished” they also provide refurbished even when it’s a total unit replacement. Seems wrong for spending that much money on a brand new unit. They were rude and dismissive on the phone and never tried to fix my issue or maintain me as a customer. Learn from my mistake and don’t buy from them.

The item was solid. Swift to send. Quality of the wrapping was breathtaking.

No dead pixels, high refresh rate and cheap. But the Plug for the power makes a constant high pitch buzz when the monitor is off or isnt displaying anything. Loud enough that I can hear it across the room.