Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black
-
Amal Shah
Greater than one weekThe Laptop looks fantastic and the speed is phenomenal on the 16GB RAM. The screen clarity is perfect, and weight is light enough to put into any bag without you noticing too much.
-
Irving Ramirez
Greater than one weekI bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.
-
finnbee
> 3 dayMy new Surface stopped being reliable this month, after purchasing it in January. Not everything opens with either the touch screen or the mouse. Cleary Ill have to call on the warranty people. Disappointing...
-
julie
Greater than one weekGood for school. Fast and efficient!
-
Sterling L. Robertson
> 3 dayThis laptop is amazing. Lots of power in a very small form. I got the i7, 13.5, 16gb ram with the 256gb drive. Bootup is very fast due to the use of the SSD drive. These drives do not have any moving parts and are essentially just a large high speed stick of memory which allows them to really speed up any PC. This laptop will handle just about anything you can throw at it. Nice and light and feels good to the touch. Cant get over how thin it is. If you need a small form factor laptop that has a lot of power than this is the laptop for you.