HP Envy x360 2-in-1-15.6 FHD Touch - i5-8250u - 8GB - 256GB SSD
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A. NON
09-11-2024Bought this laptop for my son, who is a college student and was interested in a touchscreen laptop. After 3 weeks, the touchscreen stopped working along with the touchpad, gyroscopic driver, and keyboard. After countless hours of talking to customer service from HP and even letting them have remote-access, they simply do not want to help. In addition, they kept telling me about the raving reviews they had for the laptop. Well, looks like Im writing the first review. After this debacle, I wouldnt recommend this product or company to any of my fellow Amazon customers. Please consider purchasing a different laptop from a different company who will actually provide decent service.