Canon imageFORMULA ScanFront 400 Networked Document Scanner

1. I have deployed over 55 of these units and after a year 10 have died. The system uses a cheap 8gb encrypted SD card and dies the same way every time. I havent completely pin-pointed it, but either the SD card, file system, or encryption will fail leaving you a bricked unit with the following displayed: VFS: Unable to mount root fs on unknown block User Configuration Error - no valid root filesystem found 2. Canon literally copied their code off github and slapped a $1500 price tag on this. How do I know? They forgot to actually brand the copy+pasted code and left: Hardware Name: To be filled by O.E.M displayed the moment the thing dies. So when I punched this in quotes via google I quickly found the repository. 3. The address book in the latest firmware decides stupidly add <null> to the user name field rather than leave it blank, and because of this it will fail all scan to email functions until you add a custom connector on your exchange server. The unit gives no message or logs as to why it fails, so we had to use wireshark to figure it out as support was worthless in doing so. 4. Its embedded web server runs on lighttpd/1.4.39 from January 2016 that is riddled with security holes. 5. If its under warranty? Great, they will replace it with a used unit, be sure to keep all the accessories as they WONT send them to you and make no mention of it. 6. Canon at no point would let me talk with the engineers they have in NY regarding these massive problems after spending nearly 100k on these and instead forced me to talk to clueless middle-men which ultimately shrugged off every point above. 7. I say again, stay away. Other notes: 1. Attaching a USB keyboard and hitting F7 gives you the boot menu and access to the bios. You can in fact boot to external storage. 2. Do not bother trying to image the internal storage so that you can perhaps get a dead unit functioning from a working one via usb. They have encrypted their 8gb SD card making imaging impossible without the decryption key. 3. Once it turns into a paper weight, feel free to run Doom (attached pic), as that is all its good for.

Ive been fighting this thing for days to get it to send email--the one thing we bought it for. Its poor mail implementation makes it impossible. After struggling to understand the obtuse error messages, I finally pulled it down to our office to run some packet captures on the network traffic to see exactly what is going on, and its sad. Technically, when trying to connect to the GMail SMTP relay server, it identifies itself as localhost and is immediately disconnected. Dealing with encrypted email is similarly terrible. Canons own documentation on the process shows how to pull out the certificates from the gmail servers and push them into the device for verification. Unfortunately, GMail expires their certs fairly frequently. Youll have to set a calendar reminder every 3 months to re-import new certificates. Do not buy this if you value your sanity. Im exploring our options to get a refund on this terrible product!

Highly disappointed with this scanner. Standard setting is 150dpi and the quality is terrible, it handles up to 600dpi but the scanning becomes painfully slow at this setting. No joke at all, my 15 year old(used when I bought it) multifunction machine outperforms this unit in every way. Even setting both units at 600dpi you can see the quality is much poorer on this unit. I cant wait to send this thing back and get something else. This scanner should be priced more in the $200 category for the quality and speed that it offers. Total pile of crap.

Great scanner for home business. Hooked it up to my network and now can scan directly to folders,email etc.. 300 dpi resolution has great quality for documents and is pretty fast (almost one page per second)